Terms of Use – Privacy Policy – Return and Refund Policy

Terms and Conditions

1. Introduction Welcome to Backyard Pitmasters, LLC. These Terms and Conditions (“Terms”) govern your use of our services, including attendance at our barbecue classes and use of our website. By purchasing a ticket or using our site, you agree to these Terms.

2. Company Information Backyard Pitmasters, LLC 5712 Val Verde St, Suite 275 Houston, TX 77057 Email: info@brisketu.com Phone: (281) 972-5748

3. Services Offered We provide in-person BBQ classes and instruction.

4. Ticket Purchase and Payment Terms

  • All tickets must be purchased in advance with upfront payments.
  • Accepted payment methods are Visa, Amex, Mastercard, and Paypal.
  • We do not accept cash or offer payment terms.

5. All Sales Final

  • All ticket sales are final and valid only for the specified time and date of the class.
  • Tickets cannot be refunded or exchanged for future class dates under any circumstances.

6. Event Cancellation by Backyard Pitmasters

  • In the rare event of a cancellation by Backyard Pitmasters, you will receive a full 100% refund of your ticket purchase price.
  • We reserve the right to make changes to class dates, times, or locations due to uncontrollable circumstances. If such changes occur, we will notify you as soon as possible.

7. User Obligations

  • We provide all necessary materials, including notepaper and pencils.
  • Attendees usually have the option to sample the end products, but not take them home.
  • Attendees must be 18 years old or accompanied by an adult. The minimum age is 13.
  • Most events are held at breweries, which may enforce a minimum age of 21 to enter the property, regardless of alcohol consumption. State law applicable to the brewery’s location must be followed.
  • Your presence at a class constitutes your consent to be photographed or videotaped for the promotional use of Backyard Pitmasters.

8. Limitation of Liability

  • Backyard Pitmasters, LLC will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.

9. Governing Law These Terms are governed by and construed in accordance with the laws of Harris County, Houston, TX.

10. Contact Information For any questions about these Terms, please contact us at info@brisketu.com or (281) 972-5748.

Privacy Policy

1. Introduction Backyard Pitmasters, LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect We collect the following information:

  • Personal Data: Name, address, email, phone number.
  • Technical Data: IP address, browser type, user agent, operating system.

3. Methods of Data Collection We collect data through:

  • First-party forms on our website.
  • Third-party services, including 17 Hats CRM, advertising pixels, and Google Analytics.

4. Use of Cookies We use cookies for:

  • Marketing purposes.
  • Data analytics.
  • Site improvements.

5. How We Use Your Data We use the collected data to:

  • Provide and improve our services.
  • Conduct marketing and data analytics.
  • Enhance user experience on our site.

6. Data Sharing and Disclosure We do not share, rent, or sell your personal data to any third parties.

7. Data Security Our site uses 256-bit SSL encryption to protect your information. We implement various security measures to maintain the safety of your personal data.

8. User Rights You can manage your data by submitting a request to privacy@brisketu.com. This includes accessing, updating, or deleting your information.

9. Children’s Privacy Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13.

10. Changes to This Policy We will notify you of any changes to this Privacy Policy via email updates.

11. Contact Information If you have any questions about this Privacy Policy, please contact us at privacy@brisketu.com.