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What if I have multiple tickets under one name?

Much like other ticketed events, the seats for the entire group are listed under the name entered upon registration. If you have multiple tickets, simply provide the primary name at the registration table. Each guest does not need to individually register via the website but must have a paid seat.…

Can I cancel for a refund or move my class date?

Unfortunately, no. Our class tickets are for a specific class performance on a specific date and time at a specific venue. We also try to limit our seats for each class to enhance your overall learning experience. So similar to a movie, concert, or game ticket, ours are not refundable or exchangeable for a future date. Remember, in a pinch,…

What precautions has BrisketU taken to mitigate the spread of COVID-19?

We take the safety of our guests seriously, and while we can’t guarantee total protection, we will commit to doing all we can. We have placed the following guidelines and precautions in each class for your comfort and protection:

We require masks to be worn by all of our staff, other than our pitmaster instructor while he is speaking.
Class…

Are masks required?

Our classes are held in private venues like breweries and distilleries, and as such, we honor their rules on Covid precautions. Almost all breweries are requiring masks to be worn when not actively eating or drinking.  Most venues we work with require patrons to wear a mask before being seated, if they’re up and walking around in the brewery, ordering…

Will you accept cash?

During COVID-19 BrisketU will not be able to accept cash for any purchases, but will only accept credit card transactions for merchandise. Cash policies for beer purchases vary by the brewery. Many are currently cashless also. …

What system requirements and internet connection are needed?

Before you attend the BrisketU virtual class, you should make sure your device meets the Zoom system requirements and test your internet connection with a test meeting.

To learn more about the system requirements for a desktop computer, read the System Requirements for PC, Mac, and Linux article in Zoom’s Help Center. To learn more about the system requirements for a mobile device,…

Will you be offering live in-person classes again?

Absolutely! Things have been complicated with COVID-19 shutting down the breweries in Texas that typically host the class. As soon as we are able to safely offer in-person classes we will begin listing those dates on the site and in social media. …